BAD SERVICE

Hi

This morning I’ve spent 60 minutes on the phone trying to sort out my order, My order was suppose to be delivered on the 06 of December and it is the 14th today. When I phoned in on Monday morning I was told that the reason why the order was still in processing was due to the electronic device not being able to be released.

SO this takes MRP 3 day and it is still not resolved???????

WHY???????

Why do I need to follow up with MRP?????????

I need to have my order CANCELLED, This is pathetic service and not the first time.

The week before this order I ordered a s****** and it was out of stock!!!!!!!! Do you not keep your system up today?????

The strange thing is the S****** is still available.

Your service is extremely bad!!!!!!!!!!!!!!!!!!!!!

Ad y:ou advertise “Order before 15 December 2022 to get your gifting in time for the festive season.”

This is a joke!!!!!!!!!

It is 09:34 and your online chat status shows offline and your call center stats it is closed.