aN
anja N

1 reviews | Active since Mar 2017

30 Mar 2017, 09:27

Bad service

<p>I ordered an online package from mr price sport, and since day one i can not tracjk my order. I do not know if it on its way, missing or if just lost money!</p> <p> </p> <p>After i made my payment for the order i received an email stating my payment is received i can now just track my order.</p> <p> </p> <p>So as i could not track the order i phoned to ask about the parcel. i have been told my payment is not received , after i got an email from them it is payed. so again i send the proof of payment. Phoned again as i still could not track the order. Now i have been told the lady handeling the issue is on leave and i will have to wait until she is back. The person i spoke to and gave my order number to refuse to help me further or pay back my money. </p> <p> </p> <p>Mr price sport the statements you make:" We'll also be keeping you informed every step of the way. Your order is in good hands" is such a false statement!</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Mr Price Sport
Mr Price Sport's reply30 Mar 2017, 12:16
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price Sport