BM
Bontle M

1 reviews | Active since Jul 2014

02 Jun 2016, 08:08

Bad Customer Service

<p>I wen't to Mr Price Sport store to pay the balance of my account and close the account at the same time. This was on the 12th of March. They gave me a form to fill and they told me they will fax it to the head office and my account will be closed within 2 weeks. End of March i went to Mr Price to buy clothes cash and i asked them if my account has been closed, they checked and they said no; not yet. It might take a few weeks before they close it.</p> <p> </p> <p>Now i receive a statement saying that i have a balance of R21, which is protection plan for April and May. Why am i supposed to pay this when i closed my account in March?? Ridiculous! I don't want anything to do with this account.</p> <p> </p> <p>*** </p> <p> </p> <p> </p>

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Replies (1)
Mr Price Sport
Mr Price Sport's reply02 Jun 2016, 13:38
Official

Hi Bontle

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Mr Price