bad customer service

<p>Good day</p> <p>I have lodged a complaint via your Facebook messenger and was referred to ********** on the 30th I have still not received any feedback regarding the below complaint</p> <p>Good evening<br />I visited your canal walk branch today and I am appalled at the service I received from Heidi.<br />She never made eye contact and said next customer please and we (my husband and I)proceeded to her till, she never acknowledged us and we were waiting a few minutes in front of her till while she was sorting out her receites.<br />She eventually helped us and asked cash or account and started scanning our items she swiped my store card and said I must pay in a balance because I only had *** amount available, the gentlemen next to her who claims his the supervisor starts giggling as she gave the wrong amount available I asked to check as I.had made a EFT payment and their should be funds available she did not no how and she asked the supervisor giggling to help, at that point I was frustrated because of the lack of service I received they struggled and could not resolve my request and we eventually ended up paying cash I asked her what's her name and she points to her screen,I asked her again and she gave her name,<br />I usually shop at your stores and has always received good service but today made me 're look at your brand is this the type of service you render to your clients and the supervisor who is suppose set the example entertains this behaviour this is the last time I will visit your MRP sport Canal Walk</p>