Arrogant bully manager with a pathetic attitude.

I purchased some shoes and was told that the cash sale slip will be emailed to me to save paper. I agreed. However, Mr Price must train their managers to understand what this means. After my nasty experience, very traumatic, I am warning all Mr Price customers to rather take the cash sale slip because their nincom**** manager and "assistants" know hell about how it works. I returned one of the items which I bought. They asked for my credit card. I gave it to them. I wonder what will happen if I received a gift from someone in Johannesburg and I cannot produce the card they used. A cheap tactic not to honour returns. But the main problem was that when I asked for the return slip as proof because they asked me to sign 3 papers, they refused because I DID NOT PRODUCE A CASH SALE SLIP SO I WAS NOT ENTITLED TO GET A RETURNS SLIP!!! I am so upset because that bully, Xolani was rude and insolent. He insulted me and when I recorded his name, he mockingly said that it was his name. I started recording when they kept refusing my slip. why send me an email then, why not give me a cash sale slip? Because obviously your staff know NOTHING about customer care or about emailed slips!!! I was very traumatised because they treated me like dirt, like a dog in front of people and mocked me too. I WILL NEVER use the Galleria branch ever again because of the idiots who work there. And I will ALWAYS ASK FOR A PRINTED CASH SALE SLIP. He also said they couldn't help do a refund if I did not have the slip. I clearly told him it was emailed to me. Please retrain him or redeploy him because he has NO customer relations skills at all.!!!! He only enjoys the attention of his bevy of beauties surrounding him who are equally nasty and ugly in their attitudes. Rude, sulky, arrogant, mocking, filthy young women!!!