HN
HM N

1 reviews | Active since Jul 2017

12 Feb 2024, 08:55

WORST SERVICE EVER! THEY ACTUALLY DESERVR LESS THAN ZERO RATING!

WORST SERVICE EVER! TELL ME WHY THIS STORE CHARGES ASSEMBLING FEE BUT NEVER DELIVER ON THE SERVICE!? SO I BOUGHT A SWINGING CHAIR ONLINE IN DECEMBER 2023, AND PAID FOR THE ASSEBLING FEE TOGETHER WITH THE PRICE OF THE CHAIR. UPON ARRIVAL, THE COURIER GUY WHO WAS ALSO TASKED WITH ASSEMBLING THE CHAIR WAS IN A HURRY TO DELIVER TO OTHER PLACES, AND LEFT THE CHAIR UNASSEMBLED PROMISING TO COME BACK THE NEXT DAY. TO CUT THE DISGUSTING STORY OF THIS STORE SHORT, THE CHAIR WAS NEVER ASSEMBLED TO THIS VERY DAY IN FEBRUARY 2024! I HAVE CALLED THE USELSS CALLCENTRE AND AS EXPECTED, USELESS, NOTHING HAS HAPPENED. I HAVE ON SEVERAL OCCASSIONS EMAILED AND CALLED DEMANDIN THE REFUND AS CTHE FEE WAS PAID FOR ABSOLUTELY NOTHING, AND THE USELESS CALL CENTRE AGENTS, ONE OF THE ZANELE HAVE TAKEN ME FOR A RIDE TO THIS DAY! I STILL WANT MY MONEY AS A MATTER OF PRINCIPLE! I REGRET EVER PURCHASING FROM ****MERS! NO MATTER HOW I MAY LOVE AN ITEM FROM THIS STORE, I'D RATHER TAKE A PIC OF IT, GET SOMEONE TO DESIGN IT FOR ME ME, OR BUY IT FROM A STORE THAT RESPECTS CUSTOMERS BEFORE, DURING AND AFTER SALE, NOT MR PRICE HOME! NX!

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Replies (1)
Mr Price Home
Mr Price Home's reply12 Feb 2024, 16:23
Official
Good day, 

 
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. 
 
Many thanks, 
Mr Price Home