RM
Rahman M

1 reviews | Active since Aug 2015

10 Aug 2015, 20:19

Worst run store in cape town

I believe that customers should be treated with dignity,honesty and politeness,but not at Mr. price Home.I went with my family to buy crockeries,furnitures,mirrors and large pot plant but to my surprise I was told that their transport do not carry any fragile goods nor can they assist you with transporting the heavy goods to your car. I was left flabbergasted by the attitude of cashiers,supervisors and Manager.They seem to be less concerned of the fact that we were spending over 8000.00 Rands.For a store as big as Mr.Price Home one would expect professional employees and well trained Management to ensure that both the clients leave happy and the company turns into a profitable organization.I would suggest that since they cannot provide transport for their goods they should turn it into just a flower shop.It is an absolute shame that in such harsh economic conditions Poor management are left to ruin a company where poor employees may loose their job through retrenchment.I and my family will not set foot again in another Mr.Price shop.

0
Replies (1)
Mr Price Home
Mr Price Home's reply11 Aug 2015, 14:10
Official
Hello Mahmad,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Home