AG
Arrie G

1 reviews | Active since Jan 2010

05 Feb 2016, 09:27

Worst Online Shopping experience in South Africa!

Hi,<br> <br> I placed an order for furniture on Sunday 31/01/2016- reading a well published mrprice home website on terms and conditions with delivery promised at 5 days for furniture. <br> <br> To my shock and horror, after publishing that they do have stock, I get an email stating that I will not receive half my order, as their courier company has not received my stock. The whole order states \Ready to Ship\" - but low and behold - only part of this is actually true. <br> <br> And then the cherry on top is the most unprofessional support staff - who upon a query, gives me the standard \"Furnisher takes 5 days...\" reply... without even looking at my order. I just moved into a house, and thought that mrprice home would make my new memories great.... but no. they are what I always thought and will forever still think... Cheap. Cheap customer support, just want my money, cant care if i am inconvenienced by a delivery. <br> <br> This has been my first and last time I order and buy anything from MrPrice home, and I will never ever recommend them to anyone i know. <br> <br> Thank you for making my shopping a horrible experience and moving into my new house a **** experiance!<br> <br> Regards<br> Arrie<br> "

0
Replies (1)
Mr Price Home
Mr Price Home's reply06 Feb 2016, 13:40
Official
Hello asgreeff,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home