WS
Wendy S
1 reviews | Active since Feb 2018
20 Feb 2024, 11:18
WORST experience ever!
Somehow the customer care service gets worse and worse.
It seems the more you follow up the more stories and lies you get told.
I’ve reported this broken chair six times.
-11 October 2023(got and email rep**** 4 times and got no response) -5 January 2024 -29January 2024 -6 February 2024 -12 February 2024 -20 February 2024
I am still waiting for it to be collected and for a refund.
I was told the chair would be collected on Friday (16 Feb) or Monday (19 Feb) so I stayed home and no driver came.
This is the 4th time Ive wasted a day sitting at home waiting for collection and nothing happens.
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Replies (1)
Mr Price Home's replyOfficial
28 Feb 2024, 15:35Good day Wendy Shusha
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
Mr Price Home's reply28 Feb 2024, 15:35
Official
Good day Wendy Shusha
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home