Worst Experience

On the 29th of September I placed an online order to the value of R187,035.06 and then on the 2nd of October a further order for R59,213.84. So in total I have spent R246 248.90, not a small order in my opinion.

To date I have only received some of my items of which some where short delivered. The main part of my order the furniture, has not yet been delivered. I have spent the better part of 2 weeks calling the contact center trying to get a delivery date. I receive no feedback other than we have contacted the warehouse. Finally today I received the following feedback "the warehouse are having technical difficulties with the order"!!!! What that means I have no idea.

I do not blame the call center agent he is actually very pleasant, I think he is getting given the run around as much as I am. It is clearly the warehouse at fault. Just be honest, if there are out of stock items just tell me so that I can make another plan, or deliver the items that are in stock.

I don't think I have ever been this frustrated, and I can assure you my next project which is bigger than this one, Mr Price will not be the furniture supplier.