mF
mandy F

1 reviews | Active since Mar 2017

11 Feb 2020, 13:53

Worst

I placed a online order for the 1st time with mr price home thinking that it is a nice new way to get things without going to the shop as i do not have a car. What a mess ,after 48 hours my order was still under payment review when i chated with online persons they said their finance dep needs a writen letter from my bank saying the funds went off i got a sms saying funds were deducted i went into my online account took a scren shot sent it through and they still would not assist. A bank i bank from is bout 20kms away from me, now i must get a flippen letter it defeats the whole online purpose. What a mistake i orderd from another store other items and that was nice i recieved emails and sms of the process in less than 1 day but mr price worst experience ever,

0
Replies (1)
Mr Price Home
Mr Price Home's reply11 Feb 2020, 15:04
Official
Good Day Mandy,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price