1 reviews | Active since Dec 2016

26 Jan 2018, 21:43

Wont accept money

Today we were in Mr Price Home in Lephalale. When paying cash the cashier did not want to take a R200 note that Nedbank gave us 1 hour prior to this transaction. The note is an older version of the leopard on and not counterfeit in any way. I asked to speak to the manager aswell to clear this matter. But him also refused without even looking at the money. I asked whether they would rather loose a R700 with no reply. Took my money and left the items. This was a very disappointing and discussed situation. How do you treat customers like that. Seems you make enough money to be able to refuse some.

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Replies (1)
Mr Price Home
Mr Price Home's reply27 Jan 2018, 11:31
Official

Good day

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,

Mr Price Home