PF
Peter F

1 reviews | Active since Feb 2022

01 Nov 2024, 11:04

Website Stuffed

I am trying to Checkout with goods in my basket but keep getting blocked saying I must enter a billing address which I have done.

Trying now for 5 hours

Absolutely Shocking

0
Replies (5)
Mr Price Home
Mr Price Home's reply01 Nov 2024, 11:23
Official
Hi Peter Fairweather
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Home 
PF
Peter F's update01 Nov 2024, 12:27
Reviewer Update
I am still struggling to checkout and I have ahd no further communication
PF
Peter F's update01 Nov 2024, 14:04
Reviewer Update
Still no reply from the Customer Care Team members.This is by far the worst online shopping experience I have ever had.Anybody out there wanting to buy online make you u turn immediately.
The Website is full of bells and whistles dragging down the important functions like the Basket and checking out. Unbelievable!!
PF
Peter F's update01 Nov 2024, 16:11
Reviewer Update
It's now 4:09 and everybody has knocked off and dropped us.Cant get through to support .Were left to or own devices.Its Just **** Poor Mr Price Home!!!!!!
PF
Peter F's update02 Nov 2024, 10:14
Reviewer Update
I went on Whatsapp and found an amazing customer Care Consultant by the Name of Zimbini who suggested I use the Mr Price App and managed to Checkout.!!My goods are on their way to me!!

Its a pity I wasn't told about this earlier