MM
Manoj M

1 reviews | Active since Jul 2018

24 Nov 2019, 17:46

Very rude staff behaviour

I was at mr price little falls retail store today and my daughter went onto the couch upstairs to lie down.my daughter has autism and is 3 years old. She was playing with the cushion and then the worker who was packing the otamans came and pulled the cushion roughly from my daughters hands. He then very rudely tells me to tell my daughter not to go on the sofa with shoes. I told him that my daughter is autistic and cannot speak. He was unsympathetic and I decided to leave the store. When we about to leave the glass door was also hanging dangerously on one hinge while the wind was blowing the door making it very dangerous that it may fall on someone. I will never set foot in this store again. Very poor customer service.

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Replies (1)
Mr Price Home
Mr Price Home's reply25 Nov 2019, 08:38
Official
Good Day Manoj,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks,Mr Price Home