1 reviews | Active since Jan 2017
Very poor customer service
<p>I visited Mr Price Home at Menlyn Shopping centre yesterday after an hours drive there, with the intention of purchasing everything I needed to furnish my son's apartment, bedding, decor, furniture etc....To my disgust at the attitude of the staff when I asked 3 different individuals for a trolley, the response was"oh I dont know" and "oh sorry there are no trolleys". When I asked the 3rd staff member, how on earth am I supposed to shop for big items, he looked at me as if I was mad. How can you walk into a store like this and shop with out a trolley, where are we supposed to put and carry our purchases, as some of the things I intended to buy were big. So sorry for you, I would have walked out of there with at least 4 to 5 trolleys full of goods, but walked out with only a packet. As I say and no one attempted to try and accomodate me or other customers. Shocking.</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP Home
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP Home
