Very Bad service delivery and Attitude

What an experience i just had.In my whole career in the service and retail industry have i never experienced anything like i just have at Mr. Price Home Clearwater Mall. My wife and I and our 1 year old son went and purchased plenty of goods at Mr. Price Home. Already carrying quite a bit of goods, struggling with the little one and his pram, we asked for a Trolley as the amount of goods we were purchasing was way too many and too large for the little ones in the store.Unbelievably they told me to pay R5 to use a trolley.I told them i don't have a R5 on me, can i swipe for it at the till when i pay for everything.They still said i can't have one.Was i then suppose to carry every item 1 at a time to the till.I eventually had a staff member swear at me.If this is the people Mr. Price is employing i don't see this brand lasting very long. Next time i just think it will be better shopping at Boardmans or HOME etc or even Sheet Street.I hope this can get to someone that knows what a customer should be treated like especially if they coming to spend a large amount of money at your store.I must say though, there was ONLY 1 employee who assisted by getting us a WOOLWORTHS trolley.