Use Temu instead of Mr Price Home.

Pathetic service from Mr Price Home. I ordered furniture online. The online system stated that the item was "ready to ship". 5 days later after no updates I phoned and they said it states "ready to ship" This was a "collect from store" order so I have to drive into town, so I have to plan my logistics so I can do other tasks whilst in town. No updates no, messages. I phone again, and I'm now told there is a glitch with the system so it is not updating but they can see the furniture is in Hammersdale and it should arrive at the store for collection early next week. Early next week arrives and no updated logistics, no calls, no messages, no emails. I phone again and they tell me the same thing, there is a glitch with their online system. So I request to be transferred to a manager who tells me the furniture was at the store ready for collection..3 days ago. How are Mr Price Home even in business, this is shockingly pathetic service. Their client care is non- existent. If I hadn't kept phoning I would still be unaware that the furniture was ready for collection because quote "if the system can't be updated nobody would know to contact me" how can you run a business like this? I hope you retrain your IT department and your front line staff before you lose another customer. I will deal with TEMU from now on and hopefully you will be out of business before you do any more harm to the South African consumers. Temu's logistics give you daily updates and with discounts if they do not communicate or deliver on time.They keep to their promises, Viva TEMU Viva.