UM
Unathi M

1 reviews | Active since Dec 2024

27 Dec 2024, 14:38

Unresolved, ***********, very bad service for online order.

When is Mr Price going to stop being ***********.

Since late November I have been going up and down with an online order that was done incorrectly by a cashier at Mall of Africa, till this date I am struggling on getting my order cancelled and my account to be deducted of those items so that I can get an updated statement on my account.

And please don't get me started on the useless call center, those people resolve nothing, I don't even know why Mr Price has that department.

I know can't be in a position to pay my account because it is incorrect.

If I could give Mr Price a rating of -100 I would. Bad, *********** service both from their online customer care to the courier service!!!.

Never wish to do any business with this company.

0
Replies (1)
Mr Price Home
Mr Price Home's reply28 Dec 2024, 11:43
Official
Hi Unathi Meltaf

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price Home