Unpleasant experience

I am so disappointed with Mr Price Home and have had such an unpleasant experience.

I purchased a few items online about a month ago and I received the wrong item and a damaged item. I reported both these items but I still have not received any assistance. I purchased a round glass dining table but received some rectangle table instead. I also bought six chairs and one of them has a damaged leg.

I keep calling everyday but I am getting no assistance. The last person I spoke to said a collection has been lodged but nobody is even communicating that information with me.

I have been such a loyal and frequent customer of Mr Price Home but it’s really upsetting that I am being given such ****ty treatment and neglect. Everything is so fast when we purchase and you guys want out money but once at fault it takes forever. I am sitting here with an item that I did not order!!! Case number : CSR10E3D29 Order number : ***