Unhelpful as usual

In september i complained about a similar thing. This clearwater branch has stock of items but the staff refuses to help find it. The computer said they had 8 mats in stock but they didn't want to look for it in the store. The guy at the till (Sbu) said even though its showing 8 they dont have and there were 3 of the floor staff (no nsme badges) who refused to help as well. I drove to another branch to get it in the end. Clearwater manager should do something about his unhelpful unhappy staff. Take a page from Westpac. They are always jolly there.