DW
Deodene W

1 reviews | Active since Jun 2011

07 Feb 2017, 06:08

Unfriendly and unhelpful staff

<p>I was at Mr Price Home Centurion Mall yesterday. When I got to the till to pay there were 4 staff members standing behind the till, but only 1 assisting customers with payment. Eventually someone also assisted but didn't even greet or interact or anything. She just stood there looking at me to give my card for payment and afterwards just gave my slip. If this is the attitude that customers get I would rather not buy from any Mr Price anymore, clearly they don't need the business or care.</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply07 Feb 2017, 08:59
Official

Good Day

We do apologise for the disappointing shopping experience out in Centurion, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price Home