kM
kresenta M

1 reviews | Active since Jan 2015

17 Dec 2022, 11:01

Undelivered goods.

I ordered a cot online on 1 December 2022. The confirmation e-mail stated that it would be delivered on 7 December 2022. A R200 courier charge was added to the purchase of the item. I had made provision to be home the day of delivery however they did not deliver. I contacted Mr price on fb exactly one week later (on 14 December 2022). They apologized and said that priority delivery will be scheduled for the next day ( 15 December 2022). Again I make provision to get someone to collect the cot on my behalf. It is now the 17 December 2022 and I have not received any correspondence nor has the cot been delivered. ABSOLUTELY PATHETIC SERVICE MR PRICE!!!!!

0
Replies (1)
Mr Price Home
Mr Price Home's reply17 Dec 2022, 14:59
Official
Hi Kresenta 
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price Home