1 reviews | Active since Oct 2014
unacceptable turn around time
Hello, I made an online purchase at Mr Price Home for some gift wrapping items for Mother's Day on 30th April 2015, I made my payment same day via EFT, but because of the public holiday on 1st May, this payment was not reflected until the Monday after, which I completely understand. I received an email on Thursday 7th May to say my order has now been shipped, which was great, so I fully expected to receive my order today (Friday 8th May). However, it is now Friday afternoon and still no delivery! I was told it would take 3-5 working days for me to receive my order (even though your website says 1-3 working days), and I don't think it is outside the realm of possibility for me to expect delivery today (on day 4), seeing as I was told it was shipped yesterday already. And the fact this is for Mother's Day also really just ticks me off. Now I have to waste time tomorrow and even more annoyingly, more money going to busy shopping malls to find a nice undamaged, gift box and wrapping paper for my mother's gift. That's why I went with online shopping! To save me this hassel and annoyance! Really not happy about this Mr Price!
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
