YW
Yvonne W

1 reviews | Active since Aug 2015

11 Nov 2024, 15:38

UNACCEPTABLE CUSTOMER SERVICE

I buy extensively for our hotel. I placed an order on-line for several items including 2 lamp sets. They were not delivered. The total is about R1800.00. I have been trying to get someone to tell me how I can access this credit to no avail. Inept person eventually just cut me off. No idea what to try next?

0
Replies (1)
Mr Price Home
Mr Price Home's reply12 Nov 2024, 13:05
Official
Hi Yvonne Woodnutt,

I trust you are well.
We are so sorry to hear about your recent online experience. 
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.

Kind Regards,
Mr Price