RM
Rivasha M

1 reviews | Active since Sept 2023

28 Mar 2024, 15:44

*****ulent delivery of goods from Mr Price Home.

I purchased office furniture to the value of R12 500 from Mr price home using the MRP application. I received notification that the goods were delivered but I have received nothing. The application says it was delivered on the 27th March 2024 but the delivery note says the 23rd. The POD is signed but I have received no goods. Mr Price service centre just sends me the POD and says have a nice day. So am I expected to pay for goods I never received. This is ridiculous and absolutely unfair to customers.

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Replies (1)
Mr Price Home
Mr Price Home's reply28 Mar 2024, 17:01
Official
 
Good Day  Rivasha Maharaj

I trust you are well, 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price Home