*****ulent and ****mers

I bought a a kettle from Mr Price Home last year June. The kettle had a two year warranty. I was told to keep the slip for the warranty.

The kettle started leaking water from the lever that needs to be pushed to start it, which poses an electrical hazard. I took the kettle to the store and they refused to take the kettle back stating that I was supposed to have registered the product online. This is utterly ridiculous, to one expect customer to register product on some website in order to claim, not all customers know how to use the internet, two no one told us about this yet we are supposed to smell what we must do, three a warranty is a warranty, it is ridiculous to expect this of customers to process thing that are not told.

I cam in store to purchase the item for a reason and the warranty was for in store. I expect that when the item is faulty, the warranty will cover that with no hidden T&Cs and ridiculous clauses that are not stated at purchase. This is a **** and *****ulent behaviour!!!