CP
Cherise P

1 reviews | Active since May 2012

22 May 2015, 09:34

Toddler Bed - 5 weeks later

We ordered and paid for (in full) a toddler race-car bed for our son. Whilst in store, the employee advised it would take 2 weeks for the bed to be delivered to the store because it was new stock. Then 2 weeks later, I called Mr Price Home, only to be told the bed would actually only arrive in another 3 weeks! I think 5 weeks is a very unreasonable time frame for furniture to be delivered! Especially when promised it would be delivered in 2 weeks. Very unhappy. If I had known the bed would take 5 weeks, I would have purchased one elsewhere.

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Replies (1)
Mr Price Home
Mr Price Home's reply22 May 2015, 09:54
Official
Hello Cherisedp,

We do apologise for all the inconvenienced you have incurred. You will be contacted by our Customer Care for Furniture and we will aim to suitably resolve your complaints timeously.
Thank you for your post and we trust you will allow us the opportunity to turn your complaint around.

Warm Regards
MR PRICE HOME