The end of customer service , as we knew it.

<p>I am a regular shopper at Mr. Price Home Centurion Mall. What struck me is their willingness to accept my spending, yet their reluctance to assit when asked to do so. I have been trying to purchase a timepiece since February 2017, and do date the issue has still not been resolved. The wall clock they were supposed to keep for me, was sold. When I tried to buy a new one, I was told that one would be sent from the Greenstone Mall. This too did not happen and the excuse given was "we can't make contact with Greenstone Mall"! In spite of several promises to contact me, contact has always been made by myself, and not the manager Freddy, as promised. Whenever I call, excused are made, with no result at all. This afternoon, I tried calling mr Price corporate offices to lodge a formal complaint. Guess what? Corporate seems to not work on a Friday afternoon! Not only can branches not communicate with each other, but the corporate office seems to be out of reach! Maybe it is the example being set? I find this unacceptable and hope that someone from the organization will take note and contact me as a matter of urgency. </p>