TA
Tsholofelo A

1 reviews | Active since Apr 2015

17 Sept 2016, 09:03

Terrible service experience

<p>A friend and I went to a Mr Price Home seeking assistance with creating a gift registry and the service we received from Bongi, who is a supervisor leaves nothing to be desired!</p> <p>The last was rude from the moment we first asked for assistance, there was a point where she even asked a fellow colleague if "he had smoked something" as she was clearly scolding him in full view of all the other customers.</p> <p>We refused to be assisted by her, and instead of acknowledging that she was in the wrong, she turned her back on us and strutted back to where she was.</p> <p> </p> <p>I'm utterly disappointed.</p>

0
Replies (1)
Mr Price Home
Mr Price Home's reply10 Oct 2016, 14:03
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price Home