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erenam E

1 reviews | Active since Jun 2017

15 Jun 2017, 09:12

Terrible service and late order

<p>I see that a lot of people have suffered the same fate i have, no service at all. i ordered items on the 7th, paid extra for the express option, (3 days) and simply havent received anything yet. I have called, mailed, used the help chat numerous times. the time they take to respond is ridiculous, if they respond at all. They just informed me that i will get my delivery next week Tuesday. Almost 2 weeks after i ordered (not 3 days).</p> <p>I have received packages from other countries in less time. they havent even bothered to keep me informed with the progress. I had to cancel the order, as i will have no use for it anymore next week. i will have to wait and see if it is indeed cancelled.</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply17 Jun 2017, 12:17
Official

Good Day

Trust you well

We are terribly sorry for the inconvenience caused. It seems a few gremlins got into our warehouse and so we were late on delivering your recent online order.

We believe you have cancelled this order for a full refund.

We are terribly sorry for this and hope that you try us out again.

Many thanks
Mr Price Home