TERRIBLE SERVICE

Yesterday i went to collect my LATE order and guess what two of the items were broken in the box! I then had to settle for something else in exchange for those items. As mentioned in an email to your company telling me im going to get a portion of the shipping fee which is R35 is a complete joke. speak to a supervisor or escalate my complaint as I am not going to accept such a pathetic "refund" . My order was 2 days late and would have been even later if I had not made such a fuss, i even had to call the courier myself. Then two of the items (dinner plate in the dinner set and the twin bell clock was completely broken in the box) and the store in kenilworth did not have stock of either of those items so I had to exchange for other items that I didnt really need, as of course I will never order from you guys online ever again after such bad service. And you want to refund me R30? Really? How pathetic. I called the courier and spoke with Lindo who advised that Mr Price is at fault for the late delivery as when my order was processed on your side you guys selected economy delivery and not the delivery between 1-3 working days as I had opted and paid for. This is my first online order with Mr Price and I am completely disgusted in the service thus far. I even had to spend my time and money calling the courier directly because you guys couldnt give me proper answers. I have spent my time and money calling you countless times and calling the courier and being inconvenience and i paid extra for the delivery which was late anyway and you want to give me a R30 refund - UNACCEPTABLE!