Terrible Online Order Experience

I ordered 34 items from Mr Price Home on 10 January 2025. 2 out of 3 boxes was delivered to me with a note on the wable from the courier stating that the order was incomplete. As I opened the boxes, I had a lot of missing items. I immediately informed Mr Price Home (List of items and photo's of the wable from the courier), who to date 21 February 2025 can only reply to that they are still investigating the matter and will come back to me. I just feel that I am sending an email every day and phoning in to the call centre with no result. I am not happy with the service I receive or the manner it is being resolved. Order No: *** Missing Item Codes ***, ***, ***, ***, *** They have my details