TERMINATION OF CONTRACT

I always paid more than what my account minimum payment was. Lets say pay day falls due on a Tuesday (25th day of the month), I will receive a call every day asking to make payment of my bill and it has not even been a weekend yet!! Then i tell them this, and guess what, they continue to call, including at 8am on the Saturday morning, while I am showering to go out and pay my accounts, I jumped out the shower to answer my phone to immediately shouting at the person on the other end! I was so irritated with this constant nag of money! Its not like i was not paying or missed a month.

So I went and cleared my account and filled out a form in store to close the account. In December, i received another bill, so i went into store AGIAN and closed it another time, which DO NOT forget the fact that they said they never received my 1st form to close the account and i had to PAY THE BILL AGAIN and attempt to close AGAIN.

I have now received another bill!!! I want to scream! So into the store I go, and guess what, they never received the form again!!! This is what the guy tells me over the counter (same as last times excuse) after calling the customer head office and waiting like 15min to speak to someone - they never received it, this is now twice!!! The outcome, I must refill out the form for a 3rd time and repay the bill (card fees and so forth)! I told them, no, I will rather just report this because it is going to keep happening! so I will not sign another form, and I AM NOT PAYING another bill which I closed Months ago!!!!! So annoyed!!!! In fact, now i want to be refunded!!!! Service is appalling!!!!!!!!!!!!!!!