1 reviews | Active since Jul 2011
Such rude staff!!
<p>Mr Price Home, you have gone to such effort to make browsing your store an awesome experienceand I must say I do usually enjoy shopping with you but honestly your staff in general really ruin the experience. I visited your Retail Crossing store on Thursday and spent a quick R1500. Upon returning home with my goods I noticed that 2 of the items I had purchased were damaged so I got back in my car to exchange them. I handed the goods in at the counter and then proceeded to fetch the exchange items and returning to the till to finalise the exchange I was faced (not greeted) buy a very rude Rhona behind the counter. She asked about my exchange and proceeded to roll her eyes at the fact that I was exchanging 2 items - I get the impression she was wanting to finish up her shift and I was inconveniencing her. Anyone I ignored her eye rolling and completed the exchange by upon leaving I noticied she had charged me twice for an item I had just exchanged. I went back to the counter and dealt with another gentlemen who helped reverse the purchase. Just then Rhonda appeared again and he asked her why she charged my double and she very rudely just said "Hai Bo". My husband then lost his temper and said "A sorry would be nice" and she very rudely turned to him and said "that is what I'm saying" while throwing bubble wrap on the floor and stomping off. Shocking actually.</p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price Home
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price Home
