LW
Lois W

1 reviews | Active since Aug 2024

01 Oct 2024, 17:28

Still waiting - dreadful service

Still waiting....

I wrote a review on 26 August and am still waiting for a decent response. I received a generic standardised response via Hellopeter, Facebook and via email and nothing has changed.

The table I bought - the detail is still incorrect on the website. The sizes are wrong and it says no assembly required and it arrived in a box.

The *****s keep falling out. I want someone to come to my home to fix this table.

Such dreadful service! Never again (And my family and I purchase a lot from Mr Price)

0
Replies (3)
LW
Lois W's update01 Oct 2024, 17:29
Reviewer Update
The website bleeped out the word - it is *****s that hold the table together

LW
Lois W's update01 Oct 2024, 17:31
Reviewer Update
*****s - bolts, rivets, fasteners
Mr Price Home
Mr Price Home's reply02 Oct 2024, 15:50
Official
Hi Lois Wagner

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price Home