1 reviews | Active since Mar 2020
STAY AWAY!! UNLESS YOU DON'T MIND BEING ****MED
I placed an order on Saturday (14th of March) and I paid for the Door to Door or 1 - 3 business days delivery option. They said the parcel will arrive on the 18th of March, Wednesday. Wednesday, it did not arrive. I called them, they said there was a day delay at the warehouse I will receive it the following day which I did. However, when I called, I asked for my refund on delivery since that's not the delivery option I paid for. They told me that as soon as I get the delivery on Thursday, 19th, I should email them they will refund me. I got the delivery and I emailed them as advised. Now they (BERLIN DANIELS) suddenly tell me that the delivery was on schedule so I will not be refunded. ***BERLIN DANIELS**** said that I ordered on Saturday which is not a business day so I was supposed to get it on Thursday. Which is incorrect because Monday is business day and 3 days that starts monday ends on Wednesday. He is still refusing to give me my money WITH NO REASON OTHER THAN THAT I made a payment on Saturday WHICH THEY RECEIVED INSTANTLY BY THE WAY AND I RECEIVED AN EMAIL CONFIRMING MY ORDER SATURDAY.
We are investigating this matter and will be getting back to you ASAP.
We are investigating this matter and will be getting back to you ASAP.
