NZ
Nontsie Z

1 reviews | Active since Jan 2024

09 Jun 2024, 18:30

Smelly portrait or artwork

Disappointed at Mr Price after spending almost 2000 on a portrait or artwork it still stinks.On the day I purchased it I advised the Mr Price tygervalley staff that it smells the advised ir could be the plastic once it gets fresh air it will be fine.To no avail till date it stinks I was patient to no avail. I want my refund no stories why should your stuff be *********. Everyone who come onto my bedroom when the portrait is they complain about the odor

0
Replies (2)
Mr Price Home
Mr Price Home's reply10 Jun 2024, 20:01
Official
Good day Nontsie Zondo

Thank you for taking the time to raise this matter to our attention and we would like to apologize for the inconveniences and frustrations caused.
We find this to be unacceptable and we will be in contact with you shortly with assistance in resolving this issue.


 Kind Regards
 Mr Price Home 

NZ
Nontsie Z's update12 Jun 2024, 09:48
Reviewer Update
I am waiting for your call.This is heartbreaking considering my newly purchased property is furnished by things I bought from Mr Price home so I am disappointed on how you are treating me.i want this resolved asap.i have been patient with the stinking potrait.