1 reviews | Active since Jun 2016

19 Jul 2018, 15:18

Slow and Infuriating Checkout

Worst customer experience ever. After waiting in line for more than 10-15 minutes and being ignored by Sales Staff; I finally came to the Cashier to pay for my items.

Then the Sales Staff first ignored me; claiming difficulty with the computer- then going back and forth between different Tills all the time waiting for each computer to reboot.

After another 10mins + the systems rebooted for like the 4th time, the Sale was FINALLY put through... money went off frommy Bank Acc BUT no receipt.

The Staff is extremely helpless and un-knowledgeable and they rebooted the computer AGAIN - and then Staff informed I wait even more so that all the items in my cart can be Scanned AGAIN!

If the money wasn’t already deducted from my account I would have abandoned the Sale, I mean REALLY PEOPLE!?

0
Replies (1)
Mr Price Home
Mr Price Home's reply19 Jul 2018, 15:57
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price Home