GC
Graham C

1 reviews | Active since Aug 2009

12 Apr 2016, 11:54

Six weeks and still no money received

I made an order online on 27 Feb for R2,750. I was then emailed by a call centre agent on 1 March to let me know that the item I ordered is out of stock and that I'd be credited for purchase. Six weeks have now passed and I still haven received my money back?? What's going on Mr Price? Unacceptable!

0
Replies (1)
Mr Price Home
Mr Price Home's reply16 Apr 2016, 16:07
Official
Hello Graham Che,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible.

Thanks
Mr Price Home