SHOULD BE ZERO STARS
<p>Good day,<br />I paid for a couch and delivery at the Menlyn store on the 13th of February. <br />I am still waiting for delivery on the 16th of March and every time i go in store to enquire about this i get excuses and stories!! Who do i take this up with?? It was promised that delivery would "DEFINITELY " be this week, yet tomorrow is Friday and i havent received any feedback! This all after i was told that delivery was estimated for last week Thursday. And then being told that the item is now suddenly out of stock. This is honestly the most ridiculous service i have EVER experienced! !!!!! I am tired of excuses and want this matter sorted out ASAP!</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP HOME
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP HOME
That reply was 3 days ago and still nothing has been done. Im am STILL waiting! I will be going to the store for a second time tomorrow to demand my money back!! Thank you very much for the waist of time, frustration and all round unhappiness
That reply was 3 days ago and still nothing has been done. Im am STILL waiting! I will be going to the store for a second time tomorrow to demand my money back!! Thank you very much for the waist of time, frustration and all round unhappiness