Shocking service from Mr P Home CapeGate phoning to check on stock

I just spoke to your Mr Price Home Store in the CapeGate Shopping Center in Cape Town and their service is appalling. First they want to know by me what he code of the product is. I said I don't work for you, I am a client and I don't know what the code is. Then she says then no they don't have stock. I said how do you know you don't have stock if you don't even know what he product code is? The lady on the phone was called Lizanne and she then finally said she'll go check. When she came back she asked me what is the price of the duvet inner I'm looking for. Once again i said, I don't work for you, so I don't know what he price is, I am a client and I want to know if you have stock. Lizanne then told she only has a no-name brand showing R5.99, which is an impossible price for a duvet inner and then by the way, they don't have stock.

Really??? Is this the service from your stores? I am shocked. In all the years I've been shopping at your stores, I have never received this type of service. This was definitely enough for me to never shop there again.