Shocking service
<p>Went in store to purchase a new duvet cover, I found a few I liked but struggled with finding the correct size (K) eventually I started unpacking the shelves (the only way to find anything) and placed the items I was unpacking next to a lady staff member who didnt even batter an eyelid or ask if I needed help which clearly I did. Any who, I carried on unpacking about 20 duvets until I finally found my size. After which I said loudly, dont worry I'll do your job you just sit there and watch and not even then did I get an offer to help. I should have left all the duvets lying around but I unfortunately repacked all the shelves while the staff watched....cant believe I spend my money there! never again!</p>
Hi Bailey
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Hi Bailey
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
