CJ
Candice J

1 reviews | Active since Oct 2016

13 Oct 2016, 11:29

Shipping delay - no explanation

<p>I bought a rug from Mr Price Home on 30th September 2016. I paid an extra R300 for shipping in a 5-7 working day time frame. It is now working day 8 (excluding Monday 03 October and the weekends) of this order and I still haven't received my order. I've had no explanation or correspondence from Mr Price Home. I contacted the online chat and they told me it will be delivered tomorrow. Tomorrow will be day 9 of the process. Please tell me why I have not been informed of these delays. When I pay R300 for delivery, I expect better service.</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply13 Oct 2016, 15:35
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price Home