Service at MrP Home Sucks

Bought scatter cushions from MrP Home on 24.01.26, last week noticed the seams are all fraying, material opening up. Took it to Carlswald Midrand branch, where i had to wait for Penny the manager to finish her conversation outside the shop before i could be assisted. I showed the manager the issue and was advised i had 90 days to return, bearing in mind this is a week outside the 90 days. My cushions should have know they had 90 days to give up. At no time did i ask for my money back, i just wanted an exchange, the attitude from Penny was astounding, I thought Penny had paid for the cushions with her money. This woman gave me a minute of her time dismissed me as she seemed to rather want to be outside chatting than dealing with me. I also reminder her, CPA states you have 6 months for defective goods and I was told, we cannot help you and then ignored. Sad to see this type of service levels at mrp home. after so many years of joyful shopping, time to become an ex customer if this is how you get treated.