LH
Linus H

1 reviews | Active since Jan 2010

23 Jun 2015, 07:08

Service...

I went to the new Mr Price Home in Menlyn Mall on Friday 19/06/2015. I proceeded to the checkout counter to find that there are 3 staff members standing behind the counter, one of them busy with a customer and two standing around doing nothing. I proceeded to one of the open points only to be told I have to wait and go to the busy point where there is a customer. Why are there 3 staff members and only one assisting customers?

0
Replies (1)
Mr Price Home
Mr Price Home's reply23 Jun 2015, 08:33
Official
Hello oxygene02,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Home