Rude Store Manager with no empathy and treats staff poorly

On the Saturday afternoon the 21st December 2024 I went shopping for bedding with my 3 children, we picked our favourite item and placed them in the trolley 🛒 and all was going well. Then when we were finally done we took elevator to go shop for a cellphone at 1st floor which I was not able to purchase because the safe was looked 30 minutes prior to the store closing time. I then proceeded to the tills to pay for my items and head home; all items were scanned and the was this 1 item which it’s barcode didn’t scan the cashier then asked that I pay for the other ones and wait for pricing/barcode as she could not pick it up on the system which I did. They called someone from Home department for intervention and I waited 20 minutes just for that and my kids were starting to get impatient. Eventually a lady called Seipati brought the product back with a price and it was scanned by a cashier I was informed i had to pay only 0.99cents by Ivy however she advised me to go pay at the next till and when I had to pay the price was 89,99 which was more than the 59,99 price I saw when I decided to buy the product. A store manager was called to come and assist it was a white lady I forgot her name she came there very furious the cashier explained the confusion to her and the first thing she told me was that SHE CANT LET ME BUY THE PRODUCT AND SEIPATI who barcoded the product will be in big trouble for this. I told her Seipati was only trying to help and that I want to buy the product but she rudely refused. After waiting for 20 minutes for them to assist me I am turned away without even an apology just a very angry mean woman who treat her staff poorly. I then left heartbroken and dissatisfied, when I got to the door I found THE STORE MANAGER at the closing the doors and I asked for her name which she gave me but because I was fuming from the bad treatment I forgot it. I went I ahead to tell her that I am going to report her at the head office and she continued with her rude remarks saying “ “ be my guest” and go ahead but you must know Seipati will be in bigger trouble”. The store manager was so cold and rude through she could see I had a trolley full which means I spend a fortune in the store. Can the head office take this manager to anger management classes and emotional intelligence classes because she was close to slapping me on my face while I had my 2 year old in my arms. MR PRICE HOME EAST RAND RETAIL PART, North rand Road.