CB
Cheree B

1 reviews | Active since Mar 2013

27 Feb 2015, 09:05

RUDE STAFF

Hi received a phone call from a customer services staff member confirming if I had made payment. I have until the 28th which is still another day to make payment. I made payment the day before already and the full amount. He was so so rude after I told him I cannot speak over the phone as I am at work. I told him that I had paid it via EFT. He then gave me a mouth full that an EFT will take till next week Wednesday to clear and that's not fast enough. HE then also proceeded put the phone down in my year while I was talking. I was told before that I could do an EFT before or on the 28th. He did not even say thank you for your payment he just put the phone down. surely this is not how you treat your customers?? I want him to apologize or I will not be supporting your brand again. You need us as customers , we do not need you! We have other brand to support. I will make sure no one of my family or friends will support you in the future.

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Replies (1)
Mr Price Home
Mr Price Home's reply27 Feb 2015, 10:08
Official
Hello pinkflowers,

You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.


Warm Regards
Mr Price Home