jG
jocelyn G

1 reviews | Active since Jan 2013

01 Dec 2025, 09:26

Rude hostile service blue route mall Tokai

My experience was with blue route Mr Price I received the most hostile unfriendly service ever from a woman who was called to the tills to assist me as the other lady was busy with till slips it was Thursday afternoon just before 12 ish. When the woman came to me she firstly looked at me in such a hostile, unfriendly and miserable mood , didn't greet me just basically demanded in an annoyed tone what I wanted done after arguing with her colleague about whatever issues she had. The entire transaction was unpleasant, I'll think twice about going there ever again. Didn't thank me for shopping nothing, however she was only polite to the customer who disturbed her while busy with me at least mustered up a half smile then when she turned back to me looked at me with an ugly s***l and dumped my card back on the table. Wow I don't expect much but that was off the charts rude , the woman wasn't wearing a name batch just a long sleeved top I saw the name on the slip said "Kelly", that's if it is her name as I'm not sure whether other people work on each others tills. At least pick n pay cashier was much nicer to me

0
Replies (1)
Mr Price Home
Mr Price Home's reply01 Dec 2025, 15:00
Official
Hi Jocelyn Gover,

I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. 
Your post will be sent off to the Regional Manager for Mr Price Home Blue Route, and you will receive personal feedback shortly. 

Warm Regards, 
Mr Price