AL
Amanda L

1 reviews | Active since Feb 2015

24 Feb 2015, 10:07

Rude and Inexperienced Staff

I am a regular customer at Mr Price Home in River Square Three Rivers Vereeniging. The recently opened store was a breath of fresh air in our area, however the till staff are rude and extremely arrogant with no people skills whatsoever, you get responses like WHAT! HUH! when you ask a question. You get stared at while they chat and you want to pay. Telephonic queries are a waste of time as you get past around from person to person. This is a regular occurance and seems to be getting worse PLEASE PLEASE these people need some training.

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Replies (1)
Mr Price Home
Mr Price Home's reply24 Feb 2015, 10:23
Official
Hello amandaloots,

We do apologise for the disappointing shopping experience out in Three Rivers Vereeniging, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback


Warm Regards
Mr Price