1 reviews | Active since Jan 2019
****** by Mr Price.
I placed an online order on 15th Nov 2018. I paid for this order by EFT and sent a POP to the email address supp**** by MRP, via my bank, on the same day. I paid for fast courier delivery - 3 working days max. By the 2nd week, I queried my order, to be told that there was now no stock of items. I was told to contact different branches and collect my items from a branch where I found they had the stock. I live far from any branch; hence my online order!
I was offered a gift voucher for other items. I refused that. As I paid instantly, I demanded an instant refund. I was told I would receive a refund in 3 weeks. I have spent a fortune on calls to them.
Mr Price has now had my money for 8 weeks, and has no contact with me.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price __________________________________________________________________________________
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price __________________________________________________________________________________
